Frequently Asked Questions

We gathered the answers to some popular questions below.
If you can’t find your question below feel free to contact us, and we’ll be happy to help.

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What services do you offer?

We currently offer individual and family sessions. Fees typically range from $100 to $150, depending on the type of service and the payment method used.

How will I pay for sessions?

We are currently accepting Aetna, Ambetter, Blue Cross Blue Shield, Cigna/Evernorth, Medicare, Municipal Health, Optum, United Healthcare, and private pay clients. Private pay methods include cash or credit/debit card. If you plan to use insurance, you are responsible for any co-payment amount and unsatisfied deductible required by your insurance plan. Stay tuned for more insurance options in the future or contact us now to be added to our waitlist for Federal Blue Cross Blue Shield, Qualchoice, and Tricare.

What will therapy look like?

At your first appointment you will complete an intake and create a treatment plan with your therapist. Sessions will then be scheduled on a weekly, biweekly, or monthly basis, depending on what you discuss with your provider.

Will my information be confidential?

Your privacy is very important to us. We use the last technology to protect your records and strictly comply with HIPAA regulations to ensure your information is protected at all times. The law protects the relationship between a client and a therapist, and information cannot be disclosed without written permission. Exceptions, however, include:

  1. Disclosure of child abuse or the abuse of a dependent adult.
  2. Indications that a client is intending to inflict significant bodily harm to themselves or others.
  3. Indications of a clients intent to commit suicide or end another persons life.

What is your cancellation policy?

If you need to cancel or reschedule a session for any reason, please call our office at least 24 hours before your appointment. Failure to give at least 24-hour notice will result in a $50 cancellation fee.